FAQ

Frequently Asked Questions

1. What types of gym equipment do you specialize in?

  • We specialize in providing commercial-grade gym equipment, including but not limited to strength machines, cardio machines, free weights, accessories, Ice baths/hydro pools and functional training equipment.

2. Do your products come with warranties?

  • Yes, all of our products are covered by warranties to ensure your peace of mind. Warranties vary by product, so please refer to the specific product page for details.

3. Can I request custom equipment or make bulk orders?

  • Absolutely! We offer custom equipment solutions tailored to your unique requirements. Whether you need specialized equipment configurations or bulk orders for your facility, we're here to accommodate your needs.

4. What is your shipping process and how long does it take?

  • Our shipping process involves careful packaging and prompt dispatch to ensure your order arrives safely and on time. Shipping times vary depending on the destination and the size of your order. For estimated delivery times, please refer to our shipping policy or contact our team for assistance.

5. Do you provide installation services for large equipment purchases?

  • Yes, we offer installation services for select large equipment purchases. Our experienced team will ensure that your equipment is installed safely and correctly, allowing you to focus on your fitness goals.

6. What payment methods do you accept?

  • We accept a variety of payment methods, including major credit/debit cards, and PayPal. Choose the option that suits you best during checkout.

7. What is your return and exchange policy?

  • We have a straightforward return and exchange policy. If you're not completely satisfied with your purchase, please contact us within 15 days of receipt to initiate a return or exchange.

8. How can I get in touch with customer support?

  • Our customer support team is readily available to assist you. You can reach us via email at info@fightstarco.com, phone us on 0333 090 8786, or through our website's contact form.

9. Do you offer financing options for large purchases?

  • Yes, we offer financing options such as PayPal Pay In 3 and Klarna (Coming Soon)  for qualified customers. Get in touch with us to learn more about our financing programs and how you can apply.

10. Can I track the status of my order?

  • Yes, you will receive a tracking number via email once your order has been processed and shipped. You can use this tracking number to monitor the status of your delivery.